Chaithanya Eye Hospital & Research Institute is a super speciality hospital committed to the care and treatment of eye diseases and disorders. It has got 5 centers spanned across Thiruvananthapuram, Kollam, Haripad, Thiruvalla & Kochi. Since its inception 23 years ago, the hospital has been offering cutting edge high quality services in all sub specialties of eye care to patients at affordable costs.With respect to adoption of Electronic Medical Record system, Netra eye hospital ERP software got initially implemented at Chaithanya hospital, Haripad branch.
Prior to implementation, the hospital was undergoing complete manual processing across departments except billing. The hospital was using a medical billing software named ‘Medi Plus’. This software just supported only billing provisions and the customer support provided by the medical billing software was extremely poor. The hospital was also planning for NABH accreditation in the meantime.
Netra eye hospital ERP software is a fully digitized patient management system that enhances your NABH accreditation process. Here are the visible benefits across departments post Netra implementation:
- Quick registration – Registration time reduced from 15 minutes to 1 minute
- Instant revisit patient processing
- Cash collection & billing reports in a single click
- Info on cash & card payments separately
- Optometry waiting patients list and status info
- Fully automated optometry work-up
- Speedy patient processing by optometrist
- Patient queue management
- Automated dilatation patient management
- Easy transfer of patients from 1 doctor to another in case of any emergencies.
- Reduced interdepartmental dependency for doctors on important patient info.
- Quick access to patient visit histories and medical data
- Direct prescriptions to pharmacy & opticals
- Easy alternate medicine management in case of medicine stock-outs
- Process driven consultation resulting improved patient experience & convenience
Counseling & Insurance
- Instant alert for counselor when doctor prescribes any surgery
- Easy OT list generation through software
- Time consuming manual discharge summary preparation was replaced by system generated discharge summaries
- Tracking of insurance patients – status info on pending for fax, fax sent, pre-auth generation, bill settlement.
- Paperless recording of surgery patient details
- IOL issue & management
- Old billing software without patient tracking has been replaced
- Easy TPA & normal patient identification
- Quick retrieval of billing & collection reports
- Easy prescription to billing conversion
- Stock movement analysis
- Item wise transaction/ stock & sale/ nearing expiry/ H1 category/ Item ledger reports..
- Digitized optical shop activities – Order taking, Prescriptions and Billing
- Any time prescription print out for customer once visited the doctor
MIS Reports & Dashboard
- Reports covering most of operational, financial and clinical parameters
- Waiting list, financial & stock movement reports – most benefited.
- Consolidated analysis dashboard showing:
- Any period comparison of finance
- IP/OP/ Surgery count for any period
- Department / doctor-wise profitability
- Bill analysis etc..
To know more on Netra eye hospital ERP software and associated solutions, please click here…